I’ll be creating a separate user class for my 2 phones: the 420HD and 440HD. If you go with this route, each phone model will need its own user class.įor this example, I have 2 different AudioCodes phones. This makes sure that only AudioCodes phones will receive the URL to the IPP Manager via option 160. Otherwise, a better way is to use a policy based on either user class or based on the vendor identifier portion of the MAC address. If you are already doing this, then by all means go that route. One way is to limit the scope of each option 160, meaning some subnets would receive the Polycom provisioning URL and some networks would get the AudioCodes URL. If you have other devices that happen to use Option 160, such as Polycom phones, you will need to take that into consideration. DHCP ConfigurationĪudioCodes devices will automatically prioritize DHCP option 160, and fall back to 66/67, and finally a secondary fallback to option 43. This will just point all phones, regardless of model, to the IPP Manager’s DHCP configuration file which provides the appropriate configuration path, firmware, and other details. I’ll be going over the setup of lite-touch provisioning using the ‘static’ method. Most people use DHCP to enroll the devices. This can be manually by accessing the web interface of the phone and pointing it to the server. Regardless of which method is chosen, the phones will need to be pointed to the server in some way. There are numerous ways to setup provisioning to suite each organization’s needs. Now we just need to get our phones to actually check-in to the server. You can see the available firmware by going to Phones Configuration->Phone Firmware Files It even comes with pre-loaded firmware for all AudioCodes phones as well as default configuration templates. You will first arrive at an empty dashboard.Īt this point, we already have a fully functional server. Otherwise the default credentials are Admin, Admin. If connecting via localhost it will automatically log you in. Once the install is finished, go to from a remote server or just if you are on the server. This will install SQL Express and then it uses DISM to install some other features. The installer takes care of all other pre-requisites for you.įirst you need to grab the installer from their website. As a test, I did try running it on Server 2016 and it does not work. The only pre-requisite for installation is Windows Server 2012 (or R2) and administrative rights. Not appliance-ish (runs on Windows Server 2012/R2).Super easy to setup (10 minutes vs a couple of hours).Supports a maximum of 500 registered phones.You can download IPP Manager Express here and also see the differences between Express and Pro. There are huge differences between the products, including the way they are deployed. It’s a great way to provide options to consumers, it allows people to test things out before committing to a purchase and also works great for people who love to home lab.įor this post I’ll be going with IP Phone Manager Express, which is the free version of IP Phone Manager. AudioCodes is one of those companies that realized they can provide free products which will act as a gateway drug to other non-free products. And all of this functionality is provided through an HTML5 web interface.īefore going any further, it’s important to realize there are multiple versions of IP Phone Manager. It provides zero-touch and lite-touch provisioning, selective configuration and firmware management, dashboards, and much more. This is fine for the initial provisioning of phones, but what happens after the phone is out in the wild? How do you see who is logged into which phone? How can you see which firmware each phone is running (and where firmware updates might have failed)? What about phone models and IP addresses? How do you selectively push out changes to specific phones? What means can the tier 1 helpdesk be given to troubleshoot phone issues? AudioCodes IP Phone ManagerĪudioCodes IP Phone Manager is an attempt to solve this problem. DHCP points them to a share and they get their firmware and configuration files. Typically IP Phones in the Lync/Skype for Business space do not come with any realistic way of actually managing these devices. This includes provisioning, configuration management, monitoring, and security. Unlike traditional POTS lines, IP phones are endpoints which need to be managed like any other endpoint on an IP network. But by the end, you should understand how to install it and automatically provision your first AudioCodes phones. It’s a quick start guide for getting the utility up and running rather than covering the administration of devices. This post covers the initial setup of IP Phone Manager Express, an IP phone provisioning and configuration management platform from AudioCodes.
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